15 Replies Latest reply on Sep 29, 2017 10:41 AM by TechNashville

    Invalid Record Type When Adding a CNAME Record

    Lynda-S Level 4

      I have a client using Mailchimp to send email marketing. I was asked to add a CNAME Record that looks like this:


          k1._domainkey.my-domain.com


      Which points to: dkim.mcsv.net


      Yet, when I try to add it it tells me "Invalid Record Type". I have read that, depending on the registrar, you cannot add an underscore to a CNAME record. Is this the case with BC or is there some other issue?


      Also, when using Mailchimp, do I need to add a record for DKIM?