17 Replies Latest reply on Dec 21, 2017 3:48 PM by Aggarwal, Gaurav

    Invalid Record Type When Adding a CNAME Record

    Lynda-S Level 4

      I have a client using Mailchimp to send email marketing. I was asked to add a CNAME Record that looks like this:


      Which points to: dkim.mcsv.net

      Yet, when I try to add it it tells me "Invalid Record Type". I have read that, depending on the registrar, you cannot add an underscore to a CNAME record. Is this the case with BC or is there some other issue?

      Also, when using Mailchimp, do I need to add a record for DKIM?