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I can't deactivate my Adobe Ceative Suite 3 Design Premium from my old computer which has broken; and so I can't activate the software on my new computer - what should I do? I log in but I can't find anywhere to email on the Adobe site to ask for suppo

New Here ,
May 24, 2015 May 24, 2015

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I can't deactivate my Adobe Ceative Suite 3 Design Premium from my old computer   which has broken; and so I can't activate the  software on my new computer - what should I do? I log in but I can't find anywhere to email on the Adobe site to ask for support.

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LEGEND ,
May 24, 2015 May 24, 2015

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You need to contact Adobe Support thru chat and ask them to reset your activations.  You will need your serial number.

Chat support - For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat option...
Make sure you are logged in to the Adobe site, have cookies enabled, clear your cookie cache.  If it fails to connect try using a different browser.

Serial number and activation chat support (non-CC)
http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC )

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