The tools in my Elements have stopped responding. The text tool does it's normal thing, but no text appears. The clone stamp makes a splotch instead of setting the donor area. I've restarted over and over. I've run scans hoping to find and correct errors. Do I need to somehow redownload? I spent a fair amount for this program. Is there a phone number I can call?
From what you described, you are using some version of Photoshop Elements. If that is the case, you have posted in the wrong forum. Some how your thread got posted in the Adobe Premiere Elements Forum (video editing).
Please re-post your thread in the Adobe Photoshop Elements Forum.
When you re-post your thread in the Adobe Photoshop Elements Forum, please include the basic
(a) whether or not you have reset the tools for your Photoshop Elements version.
(b) whether or not you have deleted the settings file (preferences).