i just bought the Creative Cloud Student and Teacher edition (one-year)‎ and I am unable to install After Effects. It always says: the trial version is expired. I tried to uninstall it and install it again, but it doesn't work. Please help me.

[fannouna]

i just bought the Creative Cloud Student and Teacher edition (one-year)‎ and I am unable to install After Effects. It always says: the trial version is expired. I tried to uninstall it and install it again, but it doesn't work. Please help me.

[Ned Murphy · Accepted solution]

See if the following helps:

Creative Cloud applications unexpectedly revert to trial mode | CS6, CCM

https://helpx.adobe.com/creative-suite/kb/trial--1-launch.html

Sign in, activation, or connection errors | CS5.5 and later, Acrobat DC

https://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

[Govardhan.V]

Are you using Windows computer or Mac ??