CC Illustrator - support

Report · May 25, 2015

A simple question. Having signed up to CC why cant we access to the latest version (8.1.1) of Illustrator only (8.0.0)?

It has now take over 48 hour, emails, phone calls, texts and alot of frustration and still no progress and what is probably a simple problem to fix.

Does Adobe actually have or care about customer support -at the monment I think not

This should be made very clear before one signs up or commits to their products.

My daughter has just been put on hold by one of the 'support' staff for 45mins

I have leaft multiple messages for the New Zealand Adobe representitive to contact me - no reply

This is not a joke - a disgrace

Has anyone else experienced this failure to support their products by Adobe?

Report · May 26, 2015

Hi boscarman

You can download the last updates via ProDesigntools website.

Regards

Report · Jul 07, 2015

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