1 Reply Latest reply on May 26, 2015 7:06 PM by MobileDeveloperCK

    How do I sign into a protected doc

    vitaf27454289

      help

        • 1. Re: How do I sign into a protected doc
          MobileDeveloperCK Adobe Employee

          Hi,

           

          Would you provide more information about the problem?

           

          Do you have a Windows or Mac desktop/notebook computer or a mobile device (iPad, iPhone, Android tablet or phone)?

           

          What is the version of the operating system on your computer/device?

           

          Does the PDF document show a sign-in dialog?  Does it ask you to enter username & password or just password?  Do you see an error message after you try to sign in?

           

          Would you take a screenshot and post it to your next reply?  (Please note that the Adobe forums do not accept email attachments.  Please sign in and add a screenshot to your next reply via the web interface instead of attaching it to your email reply.)

           

          Thank you.