The newest version of Adobe Acrobat is not redacting properly the way the past versions have. We have sensitive content that we need to redact i.e. names of individuals. For this we need to leave the first initial of names. When we "mark for redaction" we use the cursor to mark all but the first letter of names, click "apply redactions" and in some instances the first letter is visible and in most other instances it is blacked out even though it is not highlighted. How do we change this? Is there a bug in the system that is allowing for more redaction than is marked by the user? HELP.
We would certainly help you.
Could you please let me know what version of OS you are working on.
Does this issue appears with every PDF file or some specific one?
You can refer this KB doc link to ensure that you are doing it all correct:
Try repairing Acrobat from the Help menu (for Windows) and try again.
Let me know.
Thank you so much for your help.
We run Windows 7 Enterprise and have Adobe Acrobat DC 2015.
Executive Staff Assistant
Department for Children and Families
We would like to let you know that this problem has been fixed with the October update of Acrobat DC.
Thanks & Regards