1 Reply Latest reply on May 26, 2015 11:10 AM by Atul_Saini

    Creative Cloud can't connect to internet to log me into my account to use photoshop. I'm on the internet.


      I have a subscription to buy photoshop. So I should be able to log in and use it. But creative cloud keeps opening and telling me I need to log in and then that there's no internet connection or that my clock is not synced. Both of which are not true. I'm connected, and my clock is fine. I tried resetting the clock, nothing. I tried unplugging from the internet and then opening Photoshop, nothing- Adobe Application Manager pops up. The little CC icon at the top (by the clock) is logged into my account. But the application in the doc isn't- this is the one that's giving me trouble with the internet. And I can't erase & reinstall because "other applications need it".