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Sorry to read about that. Did you check this page?
To cancel your annual subscription you have to contact the customer care, do it from the link I am giving you and let the staff assist you.
In case you are unable to contact to support using the link provided, please confirm if you would like to cancel the following CC.
Acrobat Pro DC subscription (anual) Desktop Subscription 26/06/2014
hi again Gustavo,
unfortunately we cannot read your message. Please be kind and post your content again. Thanks for taking the time!
still can't read any content
Sorry, I don't now what happens. Bellow the original message:Dear Rajshree,
Thank you very much for your help!
Yes, I confirm that I'm not interested in renew my annual subscription of ACROBAT PRO DC, that expires on 26/06/2015.
Gustavo Schneider Chagas
PS: I received a message now, from the representative in Brazil, the information that my susbcrition was canceled!!!!
Thank you all very much!
Sorry you chose not to renew it, glad everything got solved well