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I have a question about using the deactivate all option when sign in fails.

Community Beginner ,
May 26, 2015 May 26, 2015

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Last week, I attempted to use my cloud membership from home but sign in failed because Adobe thinks I'm already signed in on two computers.  Last month, my work computer died and was replaced.  Of course, we could not deactivate the cloud membership on that device because it was dead in the water.

So, my question is that if I deactivate all from home will it uninstall software on my work device? OR will I just need to sign back in on my work device and all will be good?  (I'm just not wanting to cause myself more grief than necessary.)

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correct answers 1 Correct answer

Community Expert , May 26, 2015 May 26, 2015

you just need to sign in at work and you'll be ok.

ie, there's no significant downside to 'signing out of all devices' when signing in on a 3rd device.

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Community Expert ,
May 26, 2015 May 26, 2015

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you just need to sign in at work and you'll be ok.

ie, there's no significant downside to 'signing out of all devices' when signing in on a 3rd device.

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