I am not able to contact customer support on their working hours and i want to cancel my account, is there any other way i can do this besides asking them for help? When i try to do it on my own it sends me here and i don't know why i can't do it since it doesn't explain it to me! I am not going to stop using Photoshop forever, i just want to cancel my account since i won't be using it in quite a while...
This is an open forum, not Adobe support... You must contact Adobe support to cancel a subscription
-start here https://forums.adobe.com/thread/1703848
-or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html
--and two links which may provide more details, if the above links don't help you
The CC purchased on Apr 13, 2015 has been cancelled & it will not be charged anymore.