in trying to complete a bank form, the fill & sign tool is grayed out. I tried to upload it after signing in to adobe to do the same but it indicated that the file is a dynamic XFA file format but encouraged me to use the sign/fill feature. What to do? There has to be a way around this.
Could you please check whether the PDF is protected (Under File > Properties > Security)
Also, let me know what version of Acrobat you are using.
Hope to hear from you.
hi and thanks for checking with me. I did check the protection and
signature is not protected nor readability.
it seems that I do not have the PDF viewer. I just downloaded it but had
to turn off the computer off. I hope when I go back to my laptop it will
work this time.