2 Replies Latest reply on May 27, 2015 10:13 PM by pwillener

    Unable to install Flash 17 due to Flash 14 orphen

    mdh456

      Attempting to install the latest Flash (Activex and plug-in) but this is failing on a large number of PCs on our network. I've tried WSUS and GPO.

       

      The problem, I believe, is due to these machines thinking they have Flash 14 still installed. When running the installer manually they are looking for the instal_flash_player_14_plugin.msi etc. which isn't available on our network.

       

      I can run Microsoft FixIT on individual machines to remove both instances, but this is impractical due to the size of the network.

       

      Does anyone know how I can get a script to force removal of Flash 14 so that the latest version will install?

       

      It appears to be an issue with 17.0.0.188 as earlier updates have worked.

       

      Thanks