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Cap 8 random questions quiz doesn't show correct result or hangs up

New Here ,
May 27, 2015 May 27, 2015

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We have developed e-learning module with Captivate v.8.

It contains question bank with 70 True/False radio button questions.

Module contains 1 quiz with 30 random questions from this question bank.  

At the end of quiz there is summary page to display quiz score and number of correctly answered questions.

We don't use playbar for this module.

After publishing module, we faced following problems:

Module published in HTML format

  1. Quiz score are not calculated – it shows 0% and 0 correct answers, even I have correctly answered 5 or more questions
  2. Review answers – marks for correct/incorect answers are not displayed

Module published in Flash format

  1. About 25% of module attempts hung up at question Nr. 18. There is no way to answer the question or move to another slide.
  2. Quiz scores are calculated correctly and review answers are fully functional.

Does anyone has any idea what causes this problem?

TOPICS
Quizzing and LMS

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Community Expert ,
May 27, 2015 May 27, 2015

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Did you delete embedded objects on question slides or master slides? Can

you check value of some quizzing system variables by inserting them in a

text container on the first question slide and time them for rest of

project to find out where it is going awry?

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New Here ,
May 27, 2015 May 27, 2015

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On Question slides I left Submit button, Clear button and behind it Next button (it's for reviewing).

On Result slide I have Review and Next butttons and it displays Correct Questions and Accuracy.

I'll try to insert variables and check what is going on with HTML output. Update - I've done it - $$cpQuizInfoPointsscored$$ and $$cpQuizInfoTotalCorrectAnswers$$ shows 0 all the time, correct answers aren't counted.

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Community Expert ,
May 27, 2015 May 27, 2015

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You did delete Continue in Results slide, not a good idea because that is

the trigger for the Actions from Quiz settings. Only buttons that can be

turned off by a checkbox (like Back, Clear) should be controlled.

However it is very worrying that the sys vars didn't update after each

question as is normally the case. Sure you did not delete other elements on

question slides:.title?

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New Here ,
May 27, 2015 May 27, 2015

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Sorry, with Next button I meant Continue button in Result slide, wich I have. I use custome Image buttons, therefore didn't see original names.

I checked again and yes, you are right, I have deleted Title Placeholder. Can it cause this behavior?

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Community Expert ,
May 28, 2015 May 28, 2015

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As I mentioned in a previous answer, deleting embedded objects can lead to

weird results, question slides have very strict rules. Something has

screwed up your quiz since you do not see quizzing system variables being

updated. I cannot confirm it is due to deleting titles however. Try to copy

some question slides to a blank project with original master slides to

check if system variables updatr?

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New Here ,
May 28, 2015 May 28, 2015

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Thanks, Lilybiri, for your time and ideas!

I made new blank project with original master slides, and again nor variables, nor results show score.

But then I made new blank project with original master slides and simple question slides (not from Question Pool) and everything is great, variables and result page are correct.

So, Question pool with random questions causes this weired behavior.

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New Here ,
May 27, 2015 May 27, 2015

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Flash format now is working - for some of question slides I had different timings in Question Pool (3 sec) and in project Filmstrip (1 sec). Now timing is equal and Flash format output is working correctly,

However HTML acts the same.

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Advisor ,
Jun 08, 2015 Jun 08, 2015

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I've run into similar results when copying and pasting quiz text from a word document, captivate appears rather sensitive to word's hidden / special characters. I've gotten in the habit of copying word text into notepad as a first step, then copy and paste works better!

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New Here ,
Jun 08, 2015 Jun 08, 2015

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Thanks for sharing, BDuckWorks, but it won't be my case - I import questions from txt file.

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