2 Replies Latest reply on May 28, 2015 6:04 AM by RCBIGNELL01

    Lightroom 6 will not work after installation

    RCBIGNELL01

      I purchased the Lightroom 6 upgrade (upgrading from 5.7).

      The installation process seemed to work fine, however when I ran the program it wanted to convert the old catalog.

      It started the conversion but crashed the program before completing. I tried several times

      with the same results. I uninstalled the upgrade and re-installed version 6. It crashed again on start up during the

      catalog conversion. I am at a loss as to what I can do to make LR 6 work properly.

       

      This is not the creative cloud software. I have upgraded lightroom many times in the past

      (still have versions 4 and 5 on disk).

       

      Anyone have some suggestions about how I might fix this.

       

      Many thanks,

      Carl