Installing CS6, need qualifying previous product. Enter S/N for CS5. System say not a qualifying product. Stuck.

[marks51956315]

Installing CS6, need qualifying previous product. Enter S/N for CS5. System say not a qualifying product. Stuck.

[John Waller]

Which exact Adobe CS6 product are you installing? Operating system?

Which exact Adobe CS5 product are you upgrading from? Operating system?

[marks51956315]

Hello John,

Both products are Photoshop for Windows. Using them on a desktop with Windows 7. Trying to install on a laptop using Windows 8.

Mark

-

---

John Waller <forums_noreply@adobe.com> wrote:

John Waller created the discussion

"Installing CS6, need qualifying previous product. Enter S/N for CS5. System say not a qualifying product. Stuck."

To view the discussion, visit: https://forums.adobe.com/message/7585074#7585074

>