I am trying to install Production Studio CS3 so that I can use Ultra and the internet link to activate the product doesn't work nor are the phone numbers working. How can I activate the product so I can use it?

[chac57]

Does anyone know the process for activating a very old version (CS3)? I want to use Ultra and as far as I know, CS3 is the only version that this works with.

If anyone can tell me how to use Ultra, which was bundled with CS3, with CS5.5 or CS6, I would be grateful.

Thank you,

[kglad]

the steps required to activate cs3,4,5,6 are the same as they've always been: start the installation and enter your serial number when prompted.

if you're having a problem, describe it.

[chac57]

Thank you for the quick reply.

The problem that I am having is that when I click the button to activate it online, I get a message that says cannot connect. When I try to call to activate it by phone, the numbers are no longer in service. I am guessing that Adobe no longer supports that product. Even so, I paid for the product and should be able to use it which, I cannot until I can activate it.

[kglad · Accepted solution]

check your hosts file.

for help with that and more info about the possible causes of the problem you're having, Sign in, activation, or connection errors | CS5.5 and later, Acrobat DC