1 Reply Latest reply on May 28, 2015 4:22 AM by Mylenium

    Where is the crash log for After Effects CC 2014 on a Windows 7 64bit machine?

    jeffj6932717 Level 1

      I am getting an error when trying to use Element 3d and I would like to track down the issue.

       

      Unfortunately I don't know where the log file is though, could someone help?

       

      I was able to find this in the Windows Event Viewer :

       

      Faulting application name: AfterFX.exe, version: 13.0.2.3, time stamp: 0x53e06bec

      Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000

      Exception code: 0xc0000005

      Fault offset: 0x000000001325fbbf

      Faulting process id: 0x1638

      Faulting application start time: 0x01d09918df26fe26

      Faulting application path: C:\Program Files\Adobe\Adobe After Effects CC 2014\Support Files\AfterFX.exe

      Faulting module path: unknown

      Report Id: b70a30e1-050c-11e5-888a-00a1b0604786