1 Reply Latest reply on Jun 3, 2015 12:05 PM by A.T. Romano

    Can't play all downloaded overlays

    needhelp12

      I Have Adobe Premiere 13and I just want to edit video on my laptop .


      I downloaded some overlays for my videos , I can play some of them


      on my computer and some will not play all of the downloads are mov.


      files . Can you tell me what I need to do to correct the problem ?

       

      Message was edited by: Ann Bens and moved to Premiere Elements forum

        • 1. Re: Can't play all downloaded overlays
          A.T. Romano Level 7

          needhelp12

           

          On what computer operating system is your Premiere Elements 13 running? Have you updated 13 to the 13.1 Update yet? If not, please do that.

           

          Please define what you mean by "downloading some overlays for my videos". And, from where are you downloading them?

           

          You say that these downloads are .mov files. If you are trying to use them in a Premiere Elements project, do you have the latest (or any) version of QuickTime installed on your computer with Premiere Elements?

           

          Let us start here and then we can decide what next (if necessary) based on the details in your reply.

           

          Any questions or need clarification on the above, please do not hesitate to ask.

           

          Thank you.

           

          ATR