0 Replies Latest reply on May 29, 2015 10:23 AM by debrad23082218

    cannot download previously purchased ebook

    debrad23082218

      I have 2 users in diffrerent offices.  An ebook was purchased for one of them in March 2014.  Now I'm installing ADE on a different user's computer in a different office.  I've logged in as the original user to ADE but do not see the previously purchased ebook there for me to download to the new computer.  is this because of the amount of time from the initial purchase, or is there something I'm missing?  Can the ebook be exported from the ADE client on the original user's computer and then imported into the new computer?  Any help would be greatly appreciated.