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Creative Suite Programs Reverting to Trials Unexpectedly

New Here ,
May 29, 2015 May 29, 2015

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After uninstalling and re-installing every program, ONLY Illustrator and Photoshop are functioning properly and all other programs are opening as expired trials. I recently purchased a new computer and the old tower still has the original programs working fine but the new one is not. Programs not functioning properly are asking that I input my serial number (which I did the same for the ones working okay) and the programs tell me that the serial number is not valid. ADDITIONALLY, my working programs are also now saying that I am a CS6 Web and Design Premium Creative Suite where as I purchased for the Creative Suite Production Premium. I have been instructed to contact an agent directly via a toll free number but there is absolutely no option for me to speak to a live agent. I need assistance immediately please!

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