6 Replies Latest reply on May 30, 2015 12:29 PM by ssprengel

    A99 RAW Files Skewed Rotation - Adobe RAW Converter Issue

    alanranger5 Level 1

      My A99 has suddenly developed a new feature!  Any image captured in RAW is now skewed.  By skewed I mean it has rotated 3.5 degrees in a clockwise rotation leaving the canvas around it white...  I have checked for the issue using JPG format and no issue so it only happens on a RAW capture and in both vertical and horizontal orientation.

       

      Does anyone have any idea why this is happening?  Have also tried a range of different lens and get the same issue.

      It seems to be an issue with the Adobe RAW Converter but has just appeared in the last week as no issues previously....

       

      1.  Opened RAW image in Sony IDC (Sony's own RAW Converter) and it looks fine - horahh at least i know its not my camera!

      IDC.JPG

      2. Opened Raw image in Photoshop CC - it's skewed

      CS6.JPG

      3 Opened RAW image in Lightroom 6 - it's skewed

      lightroom.JPG

      Conclusion - Adobe has changed something with their RAW converter which means A99 RAW files get skewed clockwise by 3.50 degrees

       

      Could someone else test this theory to see if it's just me that has an issue with A99 RAW files in Adobe products please?

        • 1. Re: A99 RAW Files Skewed Rotation - Adobe RAW Converter Issue
          dj_paige Level 9

          Most likely, your version of Lightroom is applying a preset at import that has this rotation built in.

          • 2. Re: A99 RAW Files Skewed Rotation - Adobe RAW Converter Issue
            DdeGannes Adobe Community Professional

            What dj said or perhaps a change to "default develop setting" inadvertently changed.

            • 3. Re: A99 RAW Files Skewed Rotation - Adobe RAW Converter Issue
              alanranger5 Level 1

              thanks for the suggestion but can't be a preset on import because it shows the skew in Adobe bridge when just browsing the image on the memory card so before even imported

              • 4. Re: A99 RAW Files Skewed Rotation - Adobe RAW Converter Issue
                ssprengel Adobe Community Professional & MVP

                If there isn't a preset being applied during Import then you've accidentally changed  your Lightroom Defaults, as DdeGannes said.  The LR Defaults are what every image has applied when first imported or when Reset.  Most of the defaults are Zero so you don't think of them as settings, but they are settings just the same as if they were non-zero.

                 

                Because there is white space around the image, I believe you have changed the Rotation to a non-zero value down in the Lens Corrections - Manual area.

                 

                To correct this, you need to find an image that has been newly imported, but without any adjustments having been made.  It should have only an Import step in history, nothing else.  Once you have found the correct image and are in the Develop module:

                 

                1)  Scroll down to Lens Profile Defaults and click on the Manual tab.

                2)  Change the Rotation to 0 (double-click on the word Rotate) and correct any other non-zero Lens Corrections - Manual settings, thinks like Distortion, Vertical and Horizontal adjustments.  Scale should be 100, not zero.

                3)  Review any other settings of this photo and see if anything else needs set to 0 or the normal just-imported value.

                4)  Hold the Alt key (or the Mac equivalent) and you'll see the Reset button change to Set Default...  Click that.

                5)  Click this Set Default button and choose to update to current settings.

                 

                That should make newly imported photos non-rotated, but it won't fix ones that are already imported.  You'll have to go fix those, yourself.  If they don't have any edits then clicking Reset might be enough, but if you've changed other things then you'll want to adjust the Rotate value to 0 manually, by double-clicking.

                • 5. Re: A99 RAW Files Skewed Rotation - Adobe RAW Converter Issue
                  alanranger5 Level 1

                  thanks for the suggestion but as above it can NOT be anything to do with Lightroom import because just browsing the file on the memory card using Adobe Bridge shows the same skewed image rotated so its clearly not something being applied on import.... If you can think of anything else that might cause this I'd appreciate your thoughts

                  • 6. Re: A99 RAW Files Skewed Rotation - Adobe RAW Converter Issue
                    ssprengel Adobe Community Professional & MVP

                    Lightroom and PS/Bridge's ACR plug-in use the same defaults storage files so changing the defaults for one changes them for the other and my answer of how to reset these defaults remains the same.

                     

                    FYI, on Windows this default storage is in the following folder:  c:\Users\(username)\AppData\Roaming\Adobe\CameraRaw\Defaults

                     

                    You can't tell which is which except by opening each in a text editor and looking at the contents, but there is an XMP file for each camera model you've encountered in either LR or the ACR plug-in.