4 Replies Latest reply on Jun 1, 2015 11:11 AM by maria__

    Why can't I install Flash Player into my Win XP Home


      I am using Win XP Home, Firefox Browser version 38.0.1, Real Player Downloader version and Flash Player. I lost the "Download this video" banner and after much trying and testing, I came to the conclusion that the Flash Player needed updating. I tried but kept getting a window telling me "Adobe download manager has encountered a problem and needs to close". I finally uninstalled Flash Player and tried to reinstall an updated version but with the same result. What can I do ?