Uninstall Adobe Creative Cloud Cleaner tool from Control Panel :
Or Run Cleaner tool again and remove Creative Cloud
If you face any issue while uninstalling Creative Cloud refer below link :
Step 1 :
Open C:drive and navigate to C:\Program Files (x86)\ " Common Files" \Adobe.
Open Adobe folder and delete folders named Adobe Application Manager and OOBE.
Navigate to C:\Program Files (x86)\Adobe.
Open Adobe folder and if present delete Adobe Creative Cloud folder. [**important]
Step 3 :
Press Windows button (located between Ctrl and Alt buttons) along with R button together at a time , you will get a run command window.
Type in below command and hit 'Enter' key.
Then navigate to Local>Adobe.
Open Adobe folder and delete folders named AAMUpdater and OOBE.
Step 4 :
Click on the below link and download Adobe Application manager and install the same :
Once the installation process is completed, locate Adobe Application Manager launch icon on Desktop and double click on it .
It will start update process and gets updated to Adobe Creative Cloud app.
Follow above steps .
Even though you had renamed folders previously , delete those folders as per instructions provided above,
Make sure to end all Adobe processes before deleting the folders.
Thanks so much dor your promopt reply.
I could delete Step 1.
When I got to Step 2. > " delete Adobe Creative Cloud folder. [**important]"
Its saying that some application using this folder is open somewhere and can't delete. I looked in the task manager and coudn't finda any Adobe Applications running still ? So what should I do now ?
Thanks again !
End all Adobe related processes from Task Manager like Creative cloud , CoreSync, AAMUpdater , Armsvc......etc
Then try to delete Adobe Creative Cloud folder.
Still same ??? Try to rename the folder to Adobe Creative Cloud-old.