4 Replies Latest reply on Jun 1, 2015 9:20 PM by Barbaraphoto

    Error message when importing videos into LR5.7.1

    Barbaraphoto

      I am using Windows 8 and trying to import videos from my Canon 7D Mark II.  I keep getting a message that files did not import and "there is a problem with the video files".  In the meantime, I have two cards with videos on them that I cannot format and I am on a three month photo shoot.  HELP!!LR video error message.PNG