I am having the same problem with my desktop system. In Lightroom I get the "Cannot Display Help" message. In Photoshop I get "There was an error launching the default browser. You may need to re-stall the application and the Help component". What is the status of the fix on this issue?
I found the solution on my own. Here it is: Click the Start Menu, then All Programs. Near the top of the list, you should find an application titled Adobe Help. Click this and Adobe Help manager will open. If for some reason you don't have a shortcut for Adobe Help pinned to the Start Menu, you can find the executable at C:\Program Files (x86)\Adobe\Adobe Help\Adobe Help.exe. Once Adobe help is opened, click General Settings on the left of the window. Under "Display Local Help Content only:", select No. Exit and you're done. This tells Adobe applications not to look for local offline help (such as pdf files on your hard drive, and instead go to the help website.
Thanks for the reply. Unfortunately it does not seem to work for me. I've
got both LR CC and PS CC on my machine, and don't have an "Adobe Help.exe"
file. I looked in the Start Menu as you suggested, under "All programs" and
in addition to LR and PS CC2014, there was one for Creative Cloud, but
nothing for "Adobe Help". I even searched my hard drive for an "Adobe
Help.exe" file to no avail. I've become increasing upset with Adobe's
apparent lack of interest on this issue.
On Tue, Jun 9, 2015 at 11:41 AM, rglindmeier <email@example.com>
I don't have an CC apps on my computer. LR and the CS6 apps are all stand-alone apps. That must be the difference. Sorry my fix didn't work for you.