3 Replies Latest reply on Jun 6, 2015 10:43 AM by ma_linn

    "Error! Check activation."

    katiet85205651

      When I try to download something it won't let me and says "Error! Check activation." What do I do? I need to download documents for a summer course.

        • 1. Re: "Error! Check activation."
          shreya Adobe Employee

          For this problem, you need to deauthorize and authorize ADE again.

           

          Mac:

           

           

          1. Go-> Go to folder.

          Go to folder dialog will appear.

           

          2. Type   ~/Library/Application Support/Adobe/Digital Editions

          drag the activation.dat file to the trash.

           

           

          ADE will be deauthorized now.

          Now Authorize ADE again [Help -> Authorize Computer].

           

           

           

          Windows:

           

          Choose Start > Run.

          In the Open text box, type regedit and then press Enter. The Registry Editor opens.

          In the left pane of the Registry Editor, locate the following registry key:

          HKEY_CURRENT_USER\Software\Adobe\Adept

          Right-click the Adept key and choose Delete.

          In the Confirm Key Delete dialog, click OK.

           

           

          Your authorization will be deleted.

          ADE will be deauthorized now.

          Now Authorize ADE again. [Help -> Authorize Computer].

           

          • 2. Re: "Error! Check activation."
            PamF2012

            Thank you for this advice.   It has worked.  

            • 3. Re: "Error! Check activation."
              ma_linn

              Thank´s, you made my day