1 Reply Latest reply on Jun 1, 2015 11:44 AM by Warunicorn

    photoshop touch not opening

    kenl36845526

      i installed ps touch on my KOBO arc 7HD tablet last jan and have used it successefully until very recently, I now can't even open it !!

      I know Adobe have just discontinued ps touch but surely i should still be able to use it ???

      my work is still on my tablet in the gallery but i can't do anything with it

      please Adobe sort this out !! i know it only cost £ 6.99 and my order no is 1299976316905470558.1380524169613659 on 05 jan 2014 but i thought i would get more use out of it than this

      i've tried down loading again but it says app already installed.

      any thoughts ADOBE ???

      UNHAPPY

      KEN,

        • 1. Re: photoshop touch not opening
          Warunicorn Adobe Community Professional

          Please say you exported your projects to at least Creative Cloud. I'm always trying to get people in the habit of backing up projects just for a case like this.

           

          Any storage space left on the Kobo?

           

          You should be able to re-download PS Touch at any time with the Google account it was bought under. It's just new users that won't be able to see and purchase PS Touch anymore.