2 Replies Latest reply on Jun 2, 2015 8:14 AM by celestef4124822

    unable to download ebook file. case number 0215729313 ?


      i cannot download an ebook since my email changed and i have a new computer.....i have tried a few things like undoing the authorization and re-doing it.

      it give me an error ' Error! Check Activation!'  maybe i have unactivated and activated it too many times when trying to figure this out. 

      How do i fix this?