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When I make a video I can see myself, but when I replay it for classmates there is sound but no images. Can anyone help me solve this problem?

New Here ,
Jun 02, 2015 Jun 02, 2015

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When I click recording after a I make a video and click the URL for my recording I only get sound but no images, even thought I could see myself on the webcam in the box on the upper right side during the process of making my video. Tech support at my grad school could not figure it out. Can anyone help?

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LEGEND ,
Jun 02, 2015 Jun 02, 2015

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Was the camera image in preview mode durring your session? Could anyone else see your camera image durring the live session?

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New Here ,
Jun 02, 2015 Jun 02, 2015

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Someone helped me figure it out. After clicking "activate webcam" I needed to click "share images."

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