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I am trying to download a book from my local library but when I do I get this error message E_AUTH_BAD_DEVICE_KEY_OR_PKCS12. What do I need to do to move past this?
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For this problem, you need to deauthorize and authorize ADE again.
Mac:
1. Go-> Go to folder.
Go to folder dialog will appear.
2. Type ~/Library/Application Support/Adobe/Digital Editions
drag the activation.dat file to the trash.
ADE will be deauthorized now.
Now Authorize ADE again [Help -> Authorize Computer].
Windows:
Choose Start > Run.
In the Open text box, type regedit and then press Enter. The Registry Editor opens.
In the left pane of the Registry Editor, locate the following registry key:
HKEY_CURRENT_USER\Software\Adobe\Adept
Right-click the Adept key and choose Delete.
In the Confirm Key Delete dialog, click OK.
Your authorization will be deleted.
ADE will be deauthorized now.
Now Authorize ADE again. [Help -> Authorize Computer].
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it's not working for me. the same error pop up. no one on chat is ready to help for this issue.
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where are you stuck exactly ?
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I have been working with an off-site technician for 2 days and they finally
sorted it out. Not sure what they did but it is working now. Thanks for
getting back to me.
Tricia