Thanks for the reply. But the website is making me go in circles all the time.
And the chat service doesn't answer, they are busy
My understanding is that when you get to the point of trying to activate on a 3rd system, and you get the warning message about needing to deactivate one of the others, Lightroom should then offer to deactivate both of the other systems centrally. That should then allow the activation on the new system to proceed, but it will also mean you'll need to reactivate the other working system when you next try to use it (should just be a matter of signing back in, maybe also entering the serial number, not sure on that last point).
So, if that's not what is happening, we need to investigate. Can you post a screenshot of the message that you get when you try to activate on the third system?
Thanks Jim, and following Rob's result-
I have now seen the same suggestion on Victoria Bampton's site- What's New in Lightroom CC / 6.0? | The Lightroom Queen
You can have 2 machines activated at a time. If you try to log in on a 3rd machine, it asks if you want to deactivate the other machines remotely, so you don’t have to remember to deactivate or go through a nightmare phone procedure to unlock it.
First of all, the problem is resoved, I had a chat with Adobe and they fixed it.
The problem started when my desktop computer stoped working. HDD broke.
I installed a new computer. When I installed LR 6 it didn't give me an option to deactivate an other computer. Maybe that is because the broken computer is not connected on internet because its broken?
Here you have a screen shot of the pup-op I got when opening LR6.
Thanks for trying to help me out!
Thanks for that screenshot. I know that the problem is now resolved, but can I just ask which of those two options you were selecting? Or did you try both? The second option is the correct choice, and it should have worked, so it would be good to know if you tried it....and if you did, what happened next?