My client has sent files with fonts in the cloud. i have type kit one but it is not fully working. I often get 2 lines with the same font in the font window one with an error and one without. Any ideas how to clear this up?
I have been replacing the font when I can figure out what version it is but it is very annoying.
TypeKit does not work with older PostScript Type 1 fonts. It works with OpenType fonts. Your screenshot shows Type1 fonts. You should consider retiring PST1 fonts in favor of OpenType fonts. Do you possibly have that font installed as a different number version from the same font your client has (but possibly a different number version? Number versions can be seen in the Find Font dialog box.