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Can the system admin access these agreements?
Thanks SimonATS. We have this issue solved. However, now I'm getting the following webservice exception when trying to send a document -
thse error means that the user mentioned in the error is not a valid user within the eSign account linked to that salesforce instance.The integration looks at the integration/api key key (v15 or earlier) or the eSign user who authorised the integration (v16) to establish which is the right eSign account.