3 Replies Latest reply on Jun 4, 2015 9:23 PM by A.T. Romano

    Exit Code: 34 -- An error during installing


      Exit Code: 34

      Please see specific errors below for troubleshooting. For example,  ERROR:



      -------------------------------------- Summary --------------------------------------


      - 1 fatal error(s), 0 error(s)




      FATAL: Payload 'Camera Profiles Installer {539AEF15-3A2B-4A31-A587-7E90F7D9C700}' information not found in Media_db.




      I bought the Premiere Element 13 through Amazon.com. When I was installing it as 2% completed, this pop out and I can not fix it... Please help me, thanks.