0 Replies Latest reply on Jun 5, 2015 7:57 AM by Panda68

    During export the entire computer locks up and freezes.

    Panda68

      I am on the trial version the first two times it worked great after that it freezes my entire computer. I have run multiple tests on my computer that does not seem to fix it. Lowered the amount of photos being exported still freezes. I live in a rural area and was told that this would not use internet while running but I am starting to think this is the issue that I have satellite internet.

       

      Here are my stats from Lightroom:

      Lightroom version: CC 2015.0.1 [ 1018573 ]

      License: Trial

      Operating system: Windows 7 Business Edition

      Version: 6.1 [7601]

      Application architecture: x64

      System architecture: x64

      Logical processor count: 8

      Processor speed: 4.7 GHz

      Built-in memory: 32601.1 MB

      Real memory available to Lightroom: 32601.1 MB

      Real memory used by Lightroom: 1226.8 MB (3.7%)

      Virtual memory used by Lightroom: 1260.5 MB

      Memory cache size: 749.1 MB

      Maximum thread count used by Camera Raw: 8

      Camera Raw SIMD optimization: SSE2,AVX

      System DPI setting: 96 DPI

      Desktop composition enabled: Yes

      Displays: 1) 1920x1080

      Input types: Multitouch: No, Integrated touch: No, Integrated pen: Yes, External touch: No, External pen: Yes, Keyboard: No

       

       

      Graphics Processor Info:

      GeForce GTX 770/PCIe/SSE2

       

       

      Check OpenGL support: Passed

      Vendor: NVIDIA Corporation

      Version: 3.3.0 NVIDIA 347.88

      Renderer: GeForce GTX 770/PCIe/SSE2

      LanguageVersion: 3.30 NVIDIA via Cg compiler

       

       

       

       

      Application folder: C:\Program Files\Adobe\Adobe Lightroom

      Library Path: C:\Users\Kona\Pictures\Lightroom\Lightroom Catalog.lrcat

      Settings Folder: C:\Users\Kona\AppData\Roaming\Adobe\Lightroom

       

       

      Installed Plugins:

      1) Behance

      2) Canon Tether Plugin

      3) Facebook

      4) Flickr

      5) Leica Tether Plugin

      6) Nikon Tether Plugin

       

       

      Config.lua flags: None

       

       

      Updated Toolkit: Adobe Camera Raw 9.0 for Lightroom 6.0 (build 1014445)

      Updated Toolkit: Book Module 6.0 (build 1014445)

      Updated Toolkit: Develop Module 6.0 (build 1014445)

      Updated Toolkit: Import Module 6.0 (build 1014445)

      Updated Toolkit: Library Module 6.0 (build 1014445)

      Updated Toolkit: Map Module 6.0 (build 1014445)

      Updated Toolkit: Monitor Module 6.0 (build 1014445)

      Updated Toolkit: Print Module 6.0 (build 1014445)

      Updated Toolkit: Slideshow Module 6.0 (build 1014445)

      Updated Toolkit: Web Module 6.0 (build 1014445)

      Updated Toolkit: com.adobe.ag.AgNetClient 6.0 (build 1014445)

      Updated Toolkit: com.adobe.ag.AgWFBridge 6.0 (build 1014445)

      Updated Toolkit: com.adobe.ag.Headlights 6.0 (build 1014445)

      Updated Toolkit: com.adobe.ag.LibraryToolkit 6.0 (build 1014445)

      Updated Toolkit: com.adobe.ag.MultiMonitorToolkit 6.0 (build 1014445)

      Updated Toolkit: com.adobe.ag.archiving_toolkit 6.0 (build 1014445)

      Updated Toolkit: com.adobe.ag.bridgetalk 6.0 (build 1014445)

      Updated Toolkit: com.adobe.ag.catalogconverters 6.0 (build 1014445)

      Updated Toolkit: com.adobe.ag.cef_toolkit 6.0 (build 1014445)

      Updated Toolkit: com.adobe.ag.coretech_toolkit 6.0 (build 1014445)

      Updated Toolkit: com.adobe.ag.curculio 6.0 (build 1014445)

      Updated Toolkit: com.adobe.ag.discburning 6.0 (build 1014445)

      Updated Toolkit: com.adobe.ag.email 6.0 (build 1014445)

      Updated Toolkit: com.adobe.ag.export 6.0 (build 1014445)

      Updated Toolkit: com.adobe.ag.ftpclient 6.0 (build 1014445)

      Updated Toolkit: com.adobe.ag.help 6.0 (build 1014445)

      Updated Toolkit: com.adobe.ag.iac 6.0 (build 1014445)

      Updated Toolkit: com.adobe.ag.imageanalysis 6.0 (build 1014445)

      Updated Toolkit: com.adobe.ag.layout_module_shared 6.0 (build 1014445)

      Updated Toolkit: com.adobe.ag.pdf_toolkit 6.0 (build 1014445)

      Updated Toolkit: com.adobe.ag.sdk 6.0 (build 1014445)

      Updated Toolkit: com.adobe.ag.sec 6.0 (build 1014445)

      Updated Toolkit: com.adobe.ag.socket 6.0 (build 1014445)

      Updated Toolkit: com.adobe.ag.store_provider 6.0 (build 1014445)

      Updated Toolkit: com.adobe.ag.substrate 6.0 (build 1014445)

      Updated Toolkit: com.adobe.ag.ui 6.0 (build 1014445)

      Updated Toolkit: com.adobe.ag.video_toolkit 6.0 (build 1014445)

      Updated Toolkit: com.adobe.ag.xml 6.0 (build 1014445)

      Updated Toolkit: com.adobe.wichitafoundation 6.0 (build 1014445)

      Adapter #1: Vendor : 10de

        Device : 1184

        Subsystem : 1033196e

        Revision : a1

        Video Memory : 1990

      AudioDeviceIOBlockSize: 1024

      AudioDeviceName: Speakers (Realtek High Definition Audio)

      AudioDeviceNumberOfChannels: 2

      AudioDeviceSampleRate: 44100

      Build: Uninitialized

      Direct2DEnabled: false

      GPUDevice: not available

      OGLEnabled: true