0 Replies Latest reply on Jun 6, 2015 8:06 PM by ava23456

    I just downloaded Lightroom this afternoon and have not received a serial # yet. So I am unable to access it. I get the response, 'You are not treconised as a user on this account.

    ava23456

      I purchased and downloaded Lightroom this afternoon and have been unable to access it. I have not received a serial #.

      I get the response " you are not a recognized user on this account".  Any ideas on how I can find my serial # ?