1 Reply Latest reply on Jun 7, 2015 10:56 PM by Mylenium

    Faulting module path: C:\windows\system32\MSVCR100.dll AFTER EFFECTS CRASH CS6

    Moary

      After Effects CS6  has not been working recently every time I open it there is a string of errors followed by a crash. It worked fine for a year or so then I installed "Malwarebytes Anti-Malware" which I've heard is very destructive after the case and I've also heard it has been the root of this problem. I've tried everything but nothing seems to work. Below in the event viewer log that I've been getting. I have a GeForce GT 330 graphics card but i don't believe that's the problem because it has worked for what i need for 6 months now. I've also manually reinstalled the divers a few times now. Also in the event viewer, sometime ill get a faulting moduel path of "C:\Program Files\Adobe\Adobe After Effects CS6\Support Files\MSVCR100.dll" instead of "C:\windows\system32\MSVCR100.dll" Please respond with any information possible...Thank you

       

       

       

      Faulting application name: AfterFX.exe, version: 11.0.0.378, time stamp: 0x4f6d63ab

      Faulting module name: MSVCR100.dll, version: 10.0.40219.325, time stamp: 0x4df2bcac

      Exception code: 0x40000015

      Fault offset: 0x00000000000761c9

      Faulting process id: 0x18a4

      Faulting application start time: 0x01d0a13bc18f6c2d

      Faulting application path: C:\Program Files\Adobe\Adobe After Effects CS6\Support Files\AfterFX.exe

      Faulting module path: C:\windows\system32\MSVCR100.dll

      Report Id: 0567c9df-0d2f-11e5-ae56-e840f23e0691