I have recently successfully installed Lightroom 6 on my PC so decided to install it on my Laptop. The process seemed ok but when I tried to use LR a dialogue box told me to uninstall and reinstall. I have tried to uninstall but have failed. I went to the Control Panel>Add Remove programs but a dialogue box tells me to re-start my laptop and try again. I also tried using the Adobe Cleaner tool, this removed the Creative Cloud and Photoshop but not LR. I am running Windows 8 with all the recent updates etc. Can anybody help please.
Reinstall the creative cloud app then PS then LR from the creative cloud app. Also you use the creative cloud app to Uninstall CC programs. Each install CC program has a drop down arrow (Triangle) next to it in the CC app. Click that and you will see an entry to Uninstall.
Thanks, will give it a try and let you know.
Installed CC and PS no problem, the CC App manager is showing Photoshop and Lightroom, when I try to use tried to uninstall LR as suggested but Uninstallation Failed, Learn More doesn't really give me any more information other than Errors Encountered During Uninstallation. Now unable to do anything with LR as the App button is on Retry (for uninstallation) all the time.