I Have a Computer with 64 Bit Operating System. I Entered a Serial # For Premier Elements & Photoshop Elements 13, I Ended Up With a 32 Bit Operating System Version of Photoshop Elements & Premier Elements 13 Instead of a 64 Bit Operating Version. Anyone Have Any Suggestions on What To Do?
Did you purchase a boxed set of discs, or did you download from Adobe or another site?
If download, are you sure you selected the correct version?
What 64 bit computer operating system is involved?
If you purchased the program as download from Adobe, you probably have two files .exe and .7z. Look at the file name for each? Do you see a 32 or 64 in the file name anywhere?
You should get the correct 64 bit files
a. In your order at Adobe
With this one, carry out carefully the web site's "Note: Very Important Instructions" so that you do not get an Access Denied message.
Remember, with this - Adobe to get authenticated and this web site where you click on the installation files for the download