3 Replies Latest reply on Jun 8, 2015 7:48 PM by A.T. Romano

    Premiere Elements 4 Registration Unsuccessful - A problem was encountered while trying to send information over the Internet.

    Tyson Stelzer

      I am attempting to register Premiere Elements 4 and receive a repeated error:

       

      Registration Unsuccessful. A problem was encountered while trying to send information over the Internet.

       

      I own a boxed edition of the software. Serial number is accepted with no problem.

       

      Same error encountered on both Windows 7 and Windows 8 PC.

       

      Reinstalling and restarting does not resolve.

       

      The software runs but "Export" is not enabled.

       

      Any assistance would be most appreciated.

       

      Regards,

       

      Tyson Stelzer.