0 Replies Latest reply on Jun 9, 2015 6:59 AM by m_vargas

    Greetings, I have adobe flash player 17.0.0.169 on windows XP (2002 SP3) with Firefox 38.0.5 and I just got an update.  When I try to install, it gets about 60% and fails.  I tried the help but it is not installing. What am I doing wrong?

    walters73923730

      Greetings, I have adobe flash player 17.0.0.169 on windows XP (2002 SP3) with Firefox 38.0.5 and I just got an update.  When I first tried to install the update, it got as far as 15%, then the next time, it got to 50% and now it gets to about 60% and fails.  I tried the help but I keep getting the fail.  This occurs with Firefox up or off. What am I doing wrong or do I need to do to get my update?