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image not recognized

New Here ,
Jun 08, 2015 Jun 08, 2015

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I just downloaded CS5.5 and it says The following disk images couldn't be opened Image: MasterCollection_CS5_5LS1.dmg, Reason: image not recognized. What do I do now? I am on Mac OSX Yosemite 10.10.3Screen Shot 2015-06-08 at 10.05.24 AM.png

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correct answers 1 Correct answer

Community Expert , Jun 08, 2015 Jun 08, 2015

you're dl is probably corrupted.  you can check file size to confirm.

then redownload.

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Community Expert ,
Jun 08, 2015 Jun 08, 2015

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you're dl is probably corrupted.  you can check file size to confirm.

then redownload.

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New Here ,
Aug 12, 2015 Aug 12, 2015

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does dl stand for Download?  If so, the download file is 4.5 gb.  that seems about right to me.  I'm redownloading now anyway...

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Community Expert ,
Aug 12, 2015 Aug 12, 2015

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yes, dl =download.

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New Here ,
Jun 08, 2015 Jun 08, 2015

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I have the same issue with CS6 that I'm trying to move to a new Powerbook aftet several tries and different browsers

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