2 Replies Latest reply on Jun 9, 2015 4:54 PM by cathyz97710532

    Cathy

    cathyz97710532

      Downloaded a library book via Digital Editions.   However, when I try to open it on my PC it says  the book is protectged by Adobe Digital Rights Management and is not currently authorized for  use with my Adobe ID.   I have successfully downloaded library books previously.    I just bought some books from Kobo.   Has this upset some setting??

        • 1. Re: Cathy
          shreya Adobe Employee

          This error comes when you previously downloaded the book with some authorization credentials.

          Now again if you try to download the book from same download link but current ADE authorization is different, you will receive this error.

           

          Solution:

           

          1. Make sure ADE is authorized with same credentials, as it was authorized when book was downloaded for the first time.

          Then this error will not come.

          • 2. Re: Cathy
            cathyz97710532 Level 1

            Thank you so much.

             

            Cathy