Your not the only one here Natalie. I'm having the same problem but mine is on a desk top
machine which has got plenty of processing and storage power. Ive heard nothing from Adobe
Service pack 2
Thank you. I know there was an issue with the online installer and XP SP2 that was supposed to have been resolved with yesterday's release. I'd like to get the User Agent string information from your system to pass on to the team that handles the online installer so they can troubleshoot this further. Please do the following:
- Launch the browser and navigate to http://www.whatsmyuseragent.com/
- Copy the contents of the User Agent information displayed and post it into your reply.
- It'll look something like this: Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/43.0.2357.124 Safari/537.36
Until this issue is resolved for XP users, please use the offline installer posted at the bottom of the Installation problems | Flash Player | Windows page in the 'Still having problems' section. There will be 3 links to download the Flash Player for the various supported browsers.. If you use multiple browsers you'll want to download and install Flash Player for each of the browsers that you use.
Hi already sorted it out I turned off my antivirus software after that I got spammed by unwanted emails
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I am sorry i did not respond.
I have resolved tmy problem because i have reset factory my laptop and the only thing i did what insert the dvd drivers and utilities and downloaded the adove and it worked!!