perhaps I have not been clear with my question here is the error I getting
limit of number of machines allowed per ID reached code: E_ACT_MANY_ACTIVATIONS://adeactivate.adobe.com/adept/activate 457:10000:10000
this computer cannot be authorized with your ID because you have reached the limit number of computers and /or devices that can be authorized with the same ID.
my email is email@example.com name on the account is Kip Shepard
Retrieving data ...