1 Reply Latest reply on Jun 10, 2015 9:06 AM by A.T. Romano

    trouble burning dvd of project.

    tommyr88595507

      trouble burning dvd of project.  can't burn to dvd, and when i burn to file, it says it works but when i check in the folder there is nothing there.

        • 1. Re: trouble burning dvd of project.
          A.T. Romano Level 7

          tommyr

           

          What version of Premiere Elements and on what computer operating system is it running?

           

          If version 13/13.1

          a. do the burn to disc with and without the Intel HD Graphics 2000 or Higher preference disabled...see Edit Menu/Preferences/General.

          b. make sure that your video card/graphics card version is up to date according to the web site of the manufacturer of the card or the manufacturer of the computer

           

          Please review, consider, and supply more information. Then we will decide what next based on the results/details in your reply.

           

          Thank you.

           

          ATR