Moving to Premiere Elements Forum.
This is not Adobe. Rather user to user.
I do not understand your situation.
I deleted the files and redownloaded the program. For some reason the program serial numbers will activate the program. I would upload the program from the DVD but my player is not working.
From where did you download the installation files if you had a pre-installed version of Premiere Elements 7? Typically the manufacturer of the computer does not have extra copies and I know of no place from where you can download free Premiere Elements 7 installation files.
Nonetheless, if you have Premiere Elements 7 installation files and a purchased serial number for those files which you say activates the program, what is the problem? Was there a misprint....did you really want to write ...the serial number DID NOT activate the program when you wrote it did?
What player is not working? Do you mean that your burner drive is not working so that you cannot insert an installation disc into it? If so, do you have or could you borrow a USB external DVD CD burner to use?
Please explain and supply more information.