I am a CC Academic subscriber in Australia.
I job situation and role have not changed.
My sub is due to be renewed mid-July, but I have just received an email from Adobe CC Accounts telling me my sub will increase to about AU$29 /month from that date.
What do I have to do to re convince Adobe that I'm still in the same Academic position and therefore should be still eligible to the Academic discount?
Where do I do this?
Thanks for the support.
You might need to check the provisions of the student/teacher plans for your area. I believe they only provide for one year of a discounted subscription.
What I read of the terms in the US starts off as follows (Creative Cloud pricing and membership plans | Adobe Creative Cloud):
"Eligible students 13 and older and teachers can purchase an annual membership to Adobe® Creative Cloud™ for a reduced price of [ US amount ] for the first year. After the first year we will renew your contract automatically for another year at the then-current standard monthly price unless you cancel."
Ned is correct - the introductory promotional pricing is valid for the first year and then you renew at the standard price for the Student/Teacher subscription - so you are still getting a discounted price as a Student/Teacher.