When I click the apps tab in adobe CC the blue wheel just spins and spins. I've been through two customer service reps and two fresh installs. I've run the cleaner twice. I've also tried creating a "adobe test" admin account. None of this has worked. This issue happens on both my PC and my Mac, however my mac already has some apps installed so I can at least use them, but I can't get anything on my PC. Please help.